Yes, our services are backed by 30 days money back guarantee. This policy will not come into effect if we find that you have used the proxies. Our money back guarantee applies to cases that involve bugs, poor service (example slow speed), and non-functional/failed services.
How do you bill your services in terms of commitment?
We bill our customers on a monthly basis. We do not require you to have a long-term contract with us. You will not be billed again after you withdraw your service subscription. We offer a cheap proxy and if you want to buy proxy from us, you will save a lot of money.
Do you share the proxies I use with other users?
We don’t share your proxy with other users. You will get dedicated, secret proxies that will be taken off the search catalog after you buy it. You will be the only person using the proxy as long as you keep using our service.
Where are your datacenters located?
We have hundreds of datacenters located across the world, particularly Europe and the US. If you want to use our datacenters in a particular location, you can always contact us for more details.
What if I want to change my proxies?
In case you want to change your proxies, you should contact us with a request; however, please note that we entertain proxy change requests only once a month per user. We have a cheap proxy and you may not necessarily want to change.
What if I want a plan custom-tailored to my requirement?
While you can buy proxy from our list of cheap proxy packages, you can always avail custom proxy services from us. Contact us with your requests.
How will I pay you for using your services?
You can pay us via credit card or PayPal.
What if I want to annul my subscription?
If you want to cancel your subscription, you can do so directly through your credit card or PayPal service.
I want to use proxies for HTTPS connections. Do you offer that?
Yes, you can always use our proxy service for SSL (https) connections.
I want to use proxies for emails. Will your service let me do that?
No. Our proxies cannot be used for email.
Do your services entail any restrictions and limitations?
You cannot use our service to carry out any illegal activities or activities forbidden under our terms of service. Furthermore, you will not be able to access torrents and PayPal through our service.
FAQ didn’t help? Feel free to ask us anything before purchasing here